Repair quotes clients approve before you start
Clients send photos of the shoes, watch or jewellery and what's wrong, and approve your repair quote online before you start.
Free, no subscription. Ready in a few minutes. Just 1% when a client pays you by card.
| Full resole, rubber sole | $95.00 |
| New heel blocks and top lifts | $30.00 |
| Replace elastic side gussetsoptional2 × $28.00 | $56.00 |
| Clean, condition and polishoptional | $20.00 |
| Total | $181.00 |
Try a repair quote form
Riverside Shoe, Watch and Jewellery Repair is a sample business. Fill in its form as a client would, open the quote it sent, and look around the dashboard. It's the real app with sample data, and nothing you enter is sent.
What your clients see first. The questions this trade starts with, plus their details and up to 10 photos.
The quote they get. Every line, optional extras they can tick, and one button to accept and pay your deposit.
What you see. A sample dashboard (a moving company): new requests, quotes out, upcoming jobs and payments.
Common quoting problems in repair work
- Clients want a price over the phone. Without seeing the sole, movement or setting, any number you give is a guess you may have to walk back.
- Work starts without written approval. When a client disputes a repair they didn't clearly approve, you have nothing signed to point to.
- Opening the item reveals more work. A watch brought in for a battery may need a full service, and the client has to agree before you go further.
- Finished repairs sit unpaid on the shelf. Items left for months tie up space and the parts you already paid for.
What your repair quote form asks
Repair prices depend on the item, brand, construction and materials. The form asks the item, brand, what it needs and the problem. For jewellery it asks metal and ring sizes, plus drop-off or mail-in and any deadline.
Your form has its own page at your-name.quotefalcon.com. Clients can fill it in at any time, including evenings and weekends, and you get an email for each request. Share the link by text, on your Google Business Profile or social pages, or add the form to your website.
You can change, remove or add questions at any time in your settings.
The questions your form starts with
- What is the item?Pick one: Shoes / boots, Sneakers, Watch, Ring, ...
- Brand (and model, if known)A short answer
- What does it need?Pick any: Battery, Service / not keeping time, Strap or bracelet, Glass (crystal), ...
- Describe the problemIn their own words
- Metal (for jewellery)Pick one: Yellow gold, White or rose gold, Platinum, Silver, ...
- Ring size now and size wanted (for resizing)A short answer
- Drop off or mail it in?Pick one: Drop it off, Mail it in, Not sure
- Do you need it by a certain date?They pick a date
Every form also asks for: their name and email, and their phone if you ask for it · notes · up to 10 photos
How quoting works in Quote Falcon
Share your link
Clients fill in your form and add up to 10 photos. You get an email for each request.
Send the quote
Add line items, quantities and tax from your phone or computer. Saved lines go in with one tap, and any line can be optional.
Get it signed and paid
The client signs online and pays your deposit by card. Collect the rest with a card payment link, or record cash and e-transfer.
What changes the price of a repair job
The factors that most often change the price, and the reason the form asks about them.
- Type of repair
- A heel tip or battery is a quick counter job. A full resole, watch service or ring rebuild takes hours and parts.
- Brand and construction
- Goodyear-welted boots are built to be resoled many times, while many cemented shoes can be resoled once or not at all. Luxury watches may need brand-specific parts, and some go back to the maker.
- Materials and metals
- The sole, crystal or metal often sets the parts cost. Sizing a ring up needs added metal, and gold and platinum cost more than silver.
- Stones and settings
- Stones near the shank, channel settings or heat-sensitive gems need more care during sizing or soldering.
- What you find on inspection
- Watches and jewellery often reveal more once opened. Many shops quote after inspection, and some charge an evaluation fee if the estimate is declined.
- Rush and shipping
- A needed-by date can mean rearranging your bench. Mail-in repairs add return shipping and insurance.
A repair job, from request to signed quote
Brown leather Goodyear-welted Chelsea boots with worn-through soles and heels, to be dropped off and needed within two weeks.
-
Chelsea boot resoleNew quote requestNew
- What is the item?
- Brand (and model, if known)
- What does it need?
- Describe the problem
+21. The request comes in
The client answers your form's questions and adds photos. You get an email, and the request waits in your dashboard.
-
Quote Chelsea boot resole
Full resole, rubber sole $95.00 New heel blocks and top lifts $30.00 Replace elastic side gussetsoptional $56.00 Clean, condition and polishoptional $20.00 Total $181.00 2. You send the quote
The client can add new elastic gussets and a polish, and a card payment link can go out when the boots are ready.
-
✓Quote acceptedSigned online by the clientTotal$181.00Balance due$181.00
3. They sign
They are emailed a signed PDF (you can download it from the job), and you collect the rest by card payment link or record cash or e-transfer.
Deposits and payment terms for repair jobs
Many cobblers and watch shops take payment at pickup for routine work. Some ask for a deposit or full payment once an estimate is approved, especially for parts ordered for one item, luxury watch servicing or mail-in repairs. Some charge an evaluation fee if a client declines after inspection. A signed approval before work starts is common practice and avoids price disputes at pickup.
How deposits work in Quote Falcon
You set your usual deposit once: a percentage, a fixed amount, the full price, or payment stages for bigger jobs. Clients pay by card, Apple Pay or Google Pay through your own Stripe account.
Optional lines. The client can tick or untick optional lines on their quote page, and the total and deposit update. If they want something else changed, they ask from the quote page and you send a new version for them to sign.
No subscription, no plans, nothing to upgrade to.
only on card payments clients make through Stripe, on top of Stripe's own fee. Cash, e-transfer and cheques: no fee.
Everything's included
- Your own quote page with questions for your trade
- Photos with every request, up to 10
- Itemized quotes with saved lines and tax
- Optional lines clients tick themselves
- E-signatures with a signed PDF
- Card deposits and payment stages
- Follow-ups when a quote goes quiet
- Calendar you can share with your crew
- Website button or built-in form
- Spam protection on every form
Common questions
Is it worth resoling shoes?
Often, for well-made shoes and boots, especially Goodyear-welted ones, which are built to be resoled more than once. Cheaper cemented shoes are sometimes not worth the cost. An itemized quote helps the client decide, since they see the resole, heels and any extras priced separately.
How much does it usually cost to repair a watch?
It ranges from a battery change at the low end to several hundred dollars or more for a full service of a mechanical watch, and luxury brands cost more again. Many shops quote after opening the watch. In Quote Falcon you can send a first quote and update it once you know what's needed.
Can clients mail items in for a quote?
Yes. Your form asks whether the client will drop the item off or mail it in, and takes up to 10 photos. You can quote from the photos and add return shipping as its own line. Many shops ask for payment before they ship the item back.
What if I find more work once I open the watch?
Edit the quote and click Save & tell the client. They are emailed, and a higher price only counts once they sign the new version. The signed record shows what they approved and when, so there's no argument later over work done without permission.
Should repair shops take a deposit?
Many don't for routine repairs and take payment at pickup. A deposit makes sense when you order parts for one item, service a luxury watch or handle mail-in work. Quote Falcon lets you ask for a percentage, a fixed amount or full payment, paid by card when the client signs.
Can I get paid before the client picks up?
Yes. When the repair is done, request a card payment for the balance from the job and email or text the link, which stays valid for 30 days. The client pays on their phone, and a receipt is emailed automatically after each card payment.
Make your free repair quote form
Your form starts with the questions above. Setup takes a few minutes and there's no credit card or subscription.
Create your free quote form