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Quote Software for Phone and PC Repair

Phone and computer repair quotes by exact model

Customers send the exact model, the fault and photos of the damage, and approve your parts and labour quote online.

Create your free quote form See how it works

Free, no subscription. Ready in a few minutes. Just 1% when a client pays you by card.

Live demo

Try a device repair quote form

Riverside Computer and Phone Repair is a sample business. Fill in its form as a client would, open the quote it sent, and look around the dashboard. It's the real app with sample data, and nothing you enter is sent.

What your clients see first. The questions this trade starts with, plus their details and up to 10 photos.

The problem

Common quoting problems in device repair work

  • How much for a screen needs the model. Screen and battery prices change by model and part quality, so a vague question can't get a real price.
  • Customers vanish after diagnosis. A free diagnosis on a laptop that's then left behind or taken elsewhere costs you bench time.
  • Data loss causes the worst disputes. If nobody asked whether the data was backed up, a failed drive becomes your problem.
  • Part quality is a hidden choice. Original and aftermarket screens differ in price and quality, and customers who weren't told often feel misled.
Your quote form

What your device repair quote form asks

Repair prices depend on the exact model, the fault and the parts. The form asks for each, plus whether the device was opened before and the customer's part preference. A photo of the damage lets you quote and order parts before they come in.

Your form has its own page at your-name.quotefalcon.com. Clients can fill it in at any time, including evenings and weekends, and you get an email for each request. Share the link by text, on your Google Business Profile or social pages, or add the form to your website.

You can change, remove or add questions at any time in your settings.

The questions your form starts with

  1. What is the device?Pick one: Phone, Tablet, Laptop, Desktop PC, ...
  2. Brand and model (e.g. iPhone 14 Pro, Dell XPS 15)A short answer
  3. What's wrong?Pick any: Cracked or broken screen, Battery or charging, Water or liquid damage, Won't turn on, ...
  4. Describe the problemIn their own words
  5. Has it been opened or repaired before?Pick one: Yes, No, Not sure
  6. Is your data backed up?Pick one: Yes, No - and the data matters, No - the data doesn't matter, Not sure
  7. Parts preferencePick one: Original (OEM) parts, Good-quality aftermarket, Lowest price, Not sure - advise me
  8. Where should the repair happen?Pick one: I'll drop it off, Mail it in, At my home or office, Not sure
  9. Address (for repair at your home or office)A short answer

Every form also asks for: a preferred date and time of day · their name and email, and their phone if you ask for it · notes · up to 10 photos

How it works

How quoting works in Quote Falcon

  1. Share your link

    Clients fill in your form and add up to 10 photos. You get an email for each request.

  2. Send the quote

    Add line items, quantities and tax from your phone or computer. Saved lines go in with one tap, and any line can be optional.

  3. Get it signed and paid

    The client signs online and pays your deposit by card. Collect the rest with a card payment link, or record cash and e-transfer.

Pricing

What changes the price of a device repair job

The factors that most often change the price, and the reason the form asks about them.

Device model
Parts for newer flagship phones and MacBooks cost much more than for older or budget models. The exact model number matters.
Part quality
Original (OEM), good aftermarket and budget parts differ in price, brightness and lifespan. Many shops offer a choice.
Diagnosis
Canadian guides put diagnostics at about $0 to $80, often free or credited when the customer goes ahead with the repair.
Liquid damage
Water damage often needs board cleaning and may reveal more faults once the device is opened. Many shops say up front what the customer pays if it can't be fixed.
Data recovery
Software recovery costs far less than physical recovery from a damaged drive, which can reach thousands of dollars.
On-site or mail-in
Home and office visits add travel time, and mail-in repairs add shipping and packaging.
Example

A device repair job, from request to deposit

iPhone 13 with a cracked screen and a battery that drains by mid-afternoon, never opened, data backed up, photos of the screen attached.

  1. Cracked iPhone screen and weak batteryNew quote requestNew
    • What is the device?
    • Brand and model (e.g. iPhone 14 Pro, Dell XPS 15)
    • What's wrong?
    • Describe the problem
    +2

    1. The request comes in

    The client answers your form's questions and adds photos. You get an email, and the request waits in your dashboard.

  2. Quote Cracked iPhone screen and weak battery
    Screen replacement, good-quality aftermarket$189.00
    Labour and testing$40.00
    Battery replacementoptional$89.00
    Tempered glass screen protector, installedoptional$20.00
    Total$318.00

    2. You send the quote

    The battery and screen protector are optional lines, so the customer can add either before signing.

  3. ✓Quote acceptedSigned online by the client
    Total$318.00
    Deposit paid by card$79.50
    Balance due$238.50

    3. They sign and pay the deposit

    They pay your 25% deposit by card, Apple Pay or Google Pay. They are emailed a signed PDF (you can download it from the job), and you collect the rest by card payment link or record cash or e-transfer.

Deposits

Deposits and payment terms for device repair jobs

Many repair shops charge a diagnostic fee that's credited toward the repair, and some offer free diagnosis with a no fix, no fee policy. Asking for a deposit makes sense when you order a special part for one customer. A written policy on how long you keep unclaimed devices helps too, and the rules differ by province and state.

How deposits work in Quote Falcon

You set your usual deposit once: a percentage, a fixed amount, the full price, or payment stages for bigger jobs. Clients pay by card, Apple Pay or Google Pay through your own Stripe account.

Optional lines. The client can tick or untick optional lines on their quote page, and the total and deposit update. If they want something else changed, they ask from the quote page and you send a new version for them to sign.

Quote Falcon
$0

No subscription, no plans, nothing to upgrade to.

1%

only on card payments clients make through Stripe, on top of Stripe's own fee. Cash, e-transfer and cheques: no fee.

Everything's included

  • Your own quote page with questions for your trade
  • Photos with every request, up to 10
  • Itemized quotes with saved lines and tax
  • Optional lines clients tick themselves
  • E-signatures with a signed PDF
  • Card deposits and payment stages
  • Follow-ups when a quote goes quiet
  • Calendar you can share with your crew
  • Website button or built-in form
  • Spam protection on every form
FAQ

Common questions

How much does it cost to replace a phone screen?

It depends on the model and the part. Older and budget phones can cost under $100 at independent shops, while recent flagships cost several hundred, especially with original screens. Many shops offer original and aftermarket options at different prices, so the model and the customer's part choice are the first things to ask.

How much should a PC repair cost?

Common jobs like virus removal, SSD upgrades and Windows reinstalls often cost about $80 to $250 in Canada, according to recent price guides, with diagnostics from free to $80. Motherboard repairs and physical data recovery cost much more. Your form collects the device and the fault so you can quote before it's on your bench.

Should I charge a diagnostic fee?

Many shops do and credit it to the repair, while others offer free diagnosis to win the job. A fee protects your time on devices that never get repaired. In Quote Falcon you can quote the diagnostic as its own line and take it as a deposit when the customer accepts.

Can customers choose between original and aftermarket parts?

Yes. Add both options as optional lines on the same quote, with their prices, and the customer ticks the one they want. The total updates as they choose, and they sign exactly what they picked, so the part quality is on record.

Can I use it for on-site and mail-in repairs?

Yes. Your form asks whether the customer will drop off, mail in or wants you to come to them, and takes an address for visits. Customers can also pick a preferred date and time of day. Once they accept, you set the job date and they get a confirmation email.

Is Quote Falcon free for repair shops?

Yes. There's no subscription or paid plan. The only fee is 1% on card payments through your Stripe account, plus Stripe's own fee. Cash and e-transfer payments have no fee. You can start with the request form today and connect Stripe later, only if you want card deposits.

Make your free device repair quote form

Your form starts with the questions above. Setup takes a few minutes and there's no credit card or subscription.

Create your free quote form